Overview: To access a Foscam camera or NVR system remotely with DDNS a port MUST be opened to enable DDNS. This is so the DDNS can synchronize with your external IP address. In this scenario, remote access has been setup correctly and DDNS is still not showing as successful on the camera or the NVR status page. The errors generated will either be “Failed” or “Error in Network Communication.”
The reason for this is that the DDNS is not synchronized to the external IP address.
Solutions:
Step 1: Change the DNS server to 8.8.8.8
•Login to the camera or NVR and navigate to the IP Configuration (HD Cameras) or Basic Network Settings (SD Cameras) and change the setting. Make sure to click the Save button to save the change to the device’s memory.
Step 3: Attempt to use a Third Party DDNS such as No-IP to test and see if this works as a solution.
If you are still experiencing difficulties after performing the above steps please contact our Tech Support Department at support@foscam.com