Camera can only support SD card with FAT32 format, if your SD card is exFAT format,you need format it to FAT32 and then the camera can support it and store recordings.
(1) If your camera is R2,R2E,R4,C2,FI9900P,FI9928P,FI9961EP,FI9900EP,FI9901EP,Z2,
You can format your SD card on Foscam app or browser directly by click the Format button.
On Foscam app,below is the step to format the SD card:
1. Insert the SD card into the camera;
2. Login the Foscam app and follow the below steps to format your SD card (make sure you add the camera firstly);
On PC browser,below is the steps to format the SD card to FAT32:
NOTE:If this page cannot show the space of your SD card,it doesn’t matter,you can also format it by click the “Format” button.
(2) If your camera model not included in the above (1) listing,please use the SD card format tool to format it to FAT32.
FAT32 format tool--For windows OS
Click here to download the FAT32 format tool for your windows PC.
As Mac OS does not support format SD card to FAT32,please use a Windows OS computer to do the format.
We will develop and support more models to format directly on app or browser.